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estie T

1 reviews | Active since Jun 2013

04 Apr 2018, 09:26

Telkom NO Feedback

Good day

We have send the cancellation form now twice and no feedback. We have chatted on Facebook with Frank who told us to send it again to ********** and ********** but no one is assisting us. We are moving end of April 2018 and we will now not pay any penalty as we have given 30 days notice not my problem that telkom is so slow with responses. I need urgent feedback regarding this matter on ********** as i work in the bank cant use my cellphone. Tel nr for line ********** account for Mr PC Du Toit

0
Replies (2)
Telkom
Telkom's reply23 Apr 2018, 14:08
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply27 Apr 2018, 10:12
Official

Good Day

Please email us the copy of the cancellation form and the auto response you received when the first email was sent, email it to ***, use reference AI***

Regards
Telkom Social Media Team

Best regards,