Telkom- NO CUSTOMER SERVICE And being mislead by lies!!!!

I paid my wifi a little bit late this month. I paid a amount of R1300 on thursday,Obviously giving telkom 48 hours like they said before services would be restored. Gave customer service a call yesterday where i was told to email pop and my pop would be sent to back office for reconnection. Ive done that got home still wifi is off. Today phoned customer service again where i was told once again to email pop and a team leader wouldve been cc'd and my wifi would be reconnected. Ive done that for the second time.. spoke to telkom a few minutes ago and they informed me that unfortunately thats not how it works!Ive been told lies and made a fool of. This is the very first time my account has been paid late.. Its just to easy to say sorry cant do anything after i have been told by 2 different people to email pop and services will be restored. When i requested to be phoned by a manager i was informed that the manager has left and there is no one else that can assist.. TELKOM RESTORE MY WIFi I PAID MY ACCOUNT!!!!!!!