Telkom..... NO CUSTOMER SERVICE

<p>Ive canceled my adsl line in October 2016. Theyve asked me to submit a cancelation form and they will move my line into a holding pool (within 21 working days) Then my new service provider can take my line and upgrade it. Its been 3 months and this is still not done. Ive been contacting them several times where they just keep saying the will see to it. To get hold of Telkom takes forever and a day. Currently im paying both telkom and Mweb but cant get my line upgraded with mweb because telkom dont release my line. </p>