1 reviews | Active since Jul 2017
Telkom NO Connection
<p>We have had a terrible 2 months with telkom. They seem to know what the fault is, as they relay the information to you every time you call the call centre. However, nothing gets fixed, if the line is up and running, it will only be 2 days or so till its down again. You cannot log a new fault as the old faults have not been closed. We have had no internet since the 17th of June. The call centre agents are pleasent, however, nothing gets fixed. Noone responds to the emails you send to the escalation department. Wondering whether we should just call it quits, we already have been buying extra airtime and data these past few months.. should we just continue</p>
Hi chantel111j,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi chantel111j,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
