Telkom - No communication on billing queries

On 24 August I requested a telephone line with ADSL - whole package - to be moved to a new address. Only when I contacted Telkom I was told that there are no ports available in the new area for the service to be moved. I received an invoice in September for R120.00 which I assumed would be the last. To my surprise I received another invoice in October. I phoned the call centre, and was promised a dispute will be logged. Ref number ***0 - 12/101/15. To my absolute horror I received another invoice yesterday (11/11/15). This time I was told I need to cancel the ADSL. My question to you: How on earth could I be billed for ADSL when I do not even have a Telkom landline??? I would appreciate some kind of feedback from someone who actually knows what they are talking about please. I refuse to make payment for a service I never received and would love to get the matter resolved once and for all.