Telkom: No assistance with LTE signal.

<p>Hello Peter,</p> <p>I have had a really bad experience at Telkom lately. About 3 months ago, I made numerous calls to Telkom (081 180) to report a problem with my LTE. I was receiving very poor signal in my area, upon checking their maps for signal they assured me that my area does have LTE service. Telkom logged the incident (Ref: 193 988 41) and sent a kind and helpful consultant (Mpho) to my place to view what was wrong. He then escalated the problem and said to me that yes there is a very weak signal in my home. He assured me that the technicians will have to check the towers to maybe adjust something.</p> <p>Again I received no feedback from Telkom. I finally called them again today, where they gave me the same excuse “they have to escalate the problem”, now I have been paying Telkom for 3 months without any service.</p> <p>May you kindly assist?</p> <p> </p> <p>Yours Sincerely </p> <p> </p> <p>Xaven Pillay </p> <p> </p> <p> </p>