1 reviews | Active since Nov 2016

06 Apr 2018, 10:51

Telkom: no agents

Hi,

I have called and have not had any answer from any call agents. I have used the live chat and no agents are available to chat. I have emailed and send messages and have not had anyone contact me.

I urgently need assistance with the debit order.

0
Replies (2)
Telkom
Telkom's reply25 Apr 2018, 09:23
Official

Hi luciana-rodriguez

Thank you for contacting us and we humbly apologize for delay response.


The response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience caused to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media

Best regards,

Telkom
Telkom's reply29 Apr 2018, 09:45
Official

Hi luciana-rodriguez,

Please private message us your query & how we can help. Kindly indicate if this is Mobile or fixed line related as well. Remember to message us your affected number as well.

Your assistance is appreciated.

Kind Regards

Gadija

Telkom Social Media Team

Best regards,