1 reviews | Active since Dec 2019
Telkom Nightmare.
Worse company and service i’ve experienced ever. I’ve had multiple billing issues since 2017. Upon paying up my account and closing it April 2018 i requested that i want everything that connects me to the contract closed. I did want to keep the number and possibly the insurance on the device. I was paying 2 devices and was only going to have one of them insured as the other one was damaged but paid up. I was advised that if i was going to do that i was still going to be billed by Telkom contract so i requested that insurance to be closed. I called finrite to close the off the insurance. Telkom to this day is still billing large amounts. They send out an invoice when ever they like, go into my bank account whenever they like and debit. I have to reverse these payments and i’m charged for those reversals. This impacts very badly on my credit record. I am tired, i’m angry. This has gone too far. I’ve reported it and twice was advised to escalate this to Hello Peter. To this day this has not been resolved all i get is case numbers. I seek help to whoever can assist. I can’t keep money in my bani account scared that telkom will take it. It’s theft. Telkom you know how to make ones life miserable shame.
