Telkom Nightmare

Telkom are the worst company to deal with….?? Great to sign you up and get you connected to their services, but as soon as you have issues it is an absolute nightmare to get help from their Online or Telephonic support services and their Physical Telkom Stores..!!! I am going absolutely nuts with their inefficient service. …and just don’t think you can cancel your service easily either… even if you have cancelled your subscription to a service of theirs they will continue the debit order from your account… and you will have an endless battle to stop this action and struggle to get your funds back. I have had an E-mail account with them for years and I pay for this facility…! But it never works with my WiFi or with my MTN connectivity and no one knows how to help me and then suddenly it works again and then it doesn’t… I was told by their telephonic support line to go to a Telkom store and they will sort it out…. So I go to the Adderley st branch and they say they can’t help me they do not have technicians … I must go to the Canal Walk Branch… so today I go to the Canal Walk Branch and I am told they do not have a technician that can help me… I must come back tomorrow….?? After I have allocated time off and endured travelling and negotiating the frustrating journey through the Cape Town traffic and had to pay for parking… etc… just to be told they don’t have a technician available to assist me with a problem with a service they provide… I am sick of them and their ****ty service…!! I would advise everyone to find yourself another service provider F**k Telkom….!!!!