TELKOM NIGHTMARE !!!!!

I have tried online - 2 x to cancel my Wifi, and I have attempted to cancel the service telephonically as well, more than 3 x, but now it is not working but is in the process of being cancelled. It was quick and easy to stop my service but apparently a mission to cancel it. Everyone I talk to says it's a problem to cancel it. Remind me never to get involved with Telkom........