TELKOM Nightmare

When we app**** for the transfer of our telephone lines and the porting of our numbers we were informed that our main number which we have had for many years and is contained on all an any records at all relevant institutions will be transferred. This transfer has still not been done almost two months later. On enquiringly as to the progress with the transfer of the number we were informed that we have to re-reply to have the number ported which would take about 48 hours. As the number had still not been transferred we enquired again and were informed that the number had been deactivated, cannot be reactivated and therefore not ported.

If this number is not transferred we will have to inform literally 100’s of places of the new number we are to be allocated, our letterhead, marketing material, websites, etc, etc, etc will have to change. This move with TELKOM has been an absolute nightmare.