AB
Alex B

1 reviews | Active since Sept 2015

14 Jun 2018, 18:40

Telkom nightmare

Been struggling to remove unauthorized additions to my account since January. We are now in June and my line gets cut of for non payment of accounts I never added. Please only contact me when you are ready to cancel the one account I have with you with no penalties as my next correspondence goes to the CPA and ICASA. ********** 148. I have reference numbers for all of my calls and an email from Nicoleen Shaw to prove that you are in the wrong.

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Replies (1)
Telkom
Telkom's reply26 Jun 2018, 08:49
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,