Telkom Nightmare

Telkom not responding to cancellation request and still debiting bank account for service not working.

Account nr. ********** 54

Despite a number of requests (in person and written on official Telkom cancellation form) Telkom is not responding to our request to cancel our line and internet service.

I have followed up by email a number of times a

Their chatline don't work, they do not respond to emails, and the cost of holding for what seem to be hours on an international line (auto answer service puts on into a que while call cost is mounting) for someone to assist will bankrupt anyone.

Is there anyone out there that can assist?