TELKOM NIGHTMARE

I am loath to even give a rating of 1 star for Telkom in Knysna. I reported my business line fault on the 23rd of February 2018 and have been without a landline since then. Despite me sitting in line for 45 minutes, at the local Telkom office, to follow up on the fault and more than 15 phone calls to their "help" line, I have had no joy. I contacted Jap, one of their sub-contractor technicians, who was the only person to report back to me that a technician had been assigned to come to fix the line on Friday the 2nd of March. It is now the 6th of March and still no phone lines and no sign of a technician!!!!! Although my land line number has been forwarded to my cell number, it is extremely frustrating to run a business without operational phones!!! Have no idea what I need to do to get my line fixed. The Telkom App which I downloaded is one of the most frustrating useless apps I have ever used!!!