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wayne D

1 reviews | Active since May 2016

11 May 2016, 05:38

TELKOM NIGHTMARE

<p>ordered a new huawei ****apad t1 10 from Telkom online., May special.They phoned me and went through the application advising me they will let me know in 48 hours of the outcome. 6 days later they have taken the R169.00 out of my account .I have not received any update on what is happening. I try carecord of the order and to call 10213 which three days later is an imposibility to get through to . get told to cantact different companies to check if they called. REALLY !!!!!!!!!!! IS THIS CUSTOMER SERCICE .ABSOLUTELY PATHETIC. they cannot transfer inhouse it seems my number is *** .I CHALLENGE YOU TO CONTACT ME TELKOM ll 081180 they advise there is no </p>

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Replies (1)
Telkom
Telkom's reply12 May 2016, 13:40
Official

Hi wayneduplessis

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.


Your reference number is: SM232692

Regards

Luleka

Telkom Social Media Team

Best regards,