Telkom Night Time Data *******

I om on the 400Gb LTE package along with the Huawei B315 router. After being 19 months on the contract, my data have been depleted for the first time to wich made no sense to me and, finaly decided to purchase additional 10Gb once-off data on sunday 24 November 2019. Monday evening i had 8.2Gb left of data and updated my computer at exacly 00:07 to wich the update was approximately 8Gb. Tuesday evening i get a message stating my data has been depleted wich to me were impossible, i called the call center and they advised me that the night time data does not switch automatically over and that i might be on on Roaming on the router, to wich i swiftly rep**** that the setting is by default turned off. They then advised me that the router needs to be rebooted every time i want to access night time data. For 19 months being a loyal customer and the first time they mention this to me. Telkom Call center every time provides with a complete difrent story. I have had enough of Telkom and their **** service, they do not take ownership to their queries and certainly do not give a ass to you as the customer when it comes to a problem but very eager to sell you something. By all means i will NEVER again be a customer of Telkom again, RAIN network suits more better, i am not happy with Telkom at all!!