Telkom night sufer and bad customer service

My issue is I want my day data that was depleted during the time when it should have depleted my night surfer.As this is the whole pupose of night surfer , so that your day data does not get depleted.I want to complain about the poor service I have gotten from Telkom mobile team.I have asked for help today from several agents and supervisor ,Nosipho, who promised to call me back in hour which she did not do.I first called this morning at 08:03 spoke to a very rude agent who did not listen to a word I wanted to say, so I asked to speak to a Supervisor Nosipho who promised to get back to me within the hour .She did not.Then I called again at 5:48 and spoke to Thabeleng(SP), whom also after I told her my situation then promised to escalate to her manager and get back to me,she then also droped the phone thereafter when I asked for an answer from her manager.I will be going to hello peter to complain about this service and the fact that i still have not recieved a solution or an answer.Clearly Telkom does not appreciate my business.I have loaded multiple amounts of 1 gig day and night surfer and have never had a problem.This is my first complaint and if ai still do not get an answer within the hour im will leave the network for a network that appreciates its customers. I have contacted your call centers numerous times and i am very dissatisfied with your service.i am thinking of leaving and going to mtn if this is not rectified. Regards Sibu