sC
swann C

1 reviews | Active since Apr 2013

20 Aug 2016, 13:05

Telkom new tariffs outrage

<p>Telkom has disgracefully recently hiked its international telephone tariffs by an outrageous approx 2000%.</p> <p>E G New tariffs from South Africa to Australia have leapt from .72 cents per minute to a whopping R20.11 per min ( R22.93 incl Vat ) Not only does that seriously inconvenience many Pensioners like me who have childrenliving overseas, but it will have severe consequences for the S A economy by causing hyper extra costs to Companies. Hopefully many irate expolited S A Consumers will request the Consumer Commision the Public Protector and the ICASA industry Regulator to intervene.</p>

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Replies (1)
Telkom
Telkom's reply22 Aug 2016, 09:23
Official

Hi savvy consumer,

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Be assured that your query has been escalated to our Billing department and feedback will follow.

Apologies for any inconvenience caused.

Your reference AI***.

Regards,

Rafeeqah

Telkom Social Media Team

Best regards,