Telkom New installations are pathetic!

I initially ordered a new ADSL and telephone line with Telkom. This was on the 6th of January 2016. I then got an SMS stating that installation will be done on the 11/01/2016.<br> <br> So i waited patiently to get the internet installed. I called Telkom the morning of the 11th stating that there is someone at home and they can ring the bell and my mom or brother would allow them inside.<br> <br> After calling my mom a few minutes later she said that there were Telkom technicians working on the box around the corner. Telkom did not show up, they did not contact me to let me know that they were rescheduling.<br> <br> I called them this morning, 12/01/2016 and enquired about what happened. According to the agent i spoke to, they installation was cancelled!!! I informed her that it was not cancelled and there were people at home. She said that all i can do is make another appointment and wait. I think this is conpletely unacceptable and believe that because this is a fault of Telkom's and not mine, they should install as soon as they can. I dont see how making someone who is not even a customer yet write a post on Hello Peter is anything in the right direction for Telkom.