telkom never stops delivering bad service

my account was in arrears for one month and a month later I started getting double debit orders that could not be account for. apparently my account was handed out to nudebt without my knowledge including the unauthorized debit orders.<br> to top it all my account has not been paid up but my lines are still suspended and I run a business.<br> in January my account was debited R1 500.00 and a day later I was debit R1 900.00<br> the next day when I called they said that the can see the 1500. four working days latter I called but the 1900 I still on cleared.<br> when you call the call center the say that lines will be unsuspended after 72hours but with me it 12 WORKING DAYS LATER and nothing has been done. I follow up but still nothing regarding my account.<br> how isit possible that you debit ones account but one still has to follow you for service that IS FULLY PAID FOR.it is unfair and unprofessional <br> I will not recommend Telkom contracts to anyone, the billing account department is the worst. all this is nonsense and I will most certainly be taking this matter further. <br> Im sure my unused data I will not get. I need my lines unsuspended ASAP