SC
Stuart C

1 reviews | Active since May 2020

18 Oct 2021, 22:02

Telkom never processed cancellation 3 years ago, now being harassed by P&P Attorneys For Payment.

I have not lived at the address where I previously had have a Telkom phone number to be able to use ADSL (they force you into having to pay for a number to have access to ADSL, so basically ******ion)

When I moved away from this address, Telkom confirmed that they are "unable to provide/move the line to the new address due to restraints caused by their own poor infrastructure" I proceeded to try and cancel the phone number subscription, Telkom didn't process the request and I had to go again and settle the outstanding amount BEFORE I can cancel the number, YOU CANNOT CANCEL a number if one cent is outstanding. So I paid and AGAIN filled in the cancellation forms. AGAIN Telkom failed to process the request and now I am being harassed daily by P&P Attorneys demanding payment for a useless product, that I have not used or had access to in the last 3-4 years as I moved away as previously stated. P&P Attorneys proceed to send me snarky messages EVERY DAY threatening to blacklist me for a product I have never used and tried to cancel TWICE in the last 3-4 years, but due to Telkom negligence and incompetence was never cancelled. I will NOT PAY for a product, that should have been cancelled years ago, but due to their own negligence was never processed. And If P&P attorneys continue to harass me and blacklist me, I will happily get my own attorney involved

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