CL
Cherise L
1 reviews | Active since Oct 2013
29 Jan 2015, 19:52
TELKOM NEVER HAS SERVICE AND I WANT A CREDIT
Good Evening,<br> <br> I am so sick and tired of TELKOM and their non existent service...i have not had service on my phone for about three weeks and i have not had internet for over a week now and I'm actually growing tired.....i want the this sorted out or i think i might have to just cancel the service all together......its forever on then off then on then off then on then off then on then off then on then off then on then off......irritating isn't it...PLEASE HELP ME HELLOPETER.....THIS SURELY CANT BE LEGAL TO PAY FOR SOMETHING YOU NOT GETTING.....i want my account credited for all the times the service has been down in the last month!!!! PATHETIC TELKOM PATHETIC
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Replies (1)Telkom's replyOfficial
30 Jan 2015, 12:14Hello cheriselottering,
Thank you for making contact with us
We have attempted contacting you directly on the cell number provided both today and yesterday with no success, we have escalated the incident yesterday and I have sent an SMS advising of the fault status. I have contacted the attending field technician and arranged for the technician to attend within the next 1/2 hour.
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
We have attempted contacting you directly on the cell number provided both today and yesterday with no success, we have escalated the incident yesterday and I have sent an SMS advising of the fault status. I have contacted the attending field technician and arranged for the technician to attend within the next 1/2 hour.
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
Telkom's reply30 Jan 2015, 12:14
Official
Hello cheriselottering,
Thank you for making contact with us
We have attempted contacting you directly on the cell number provided both today and yesterday with no success, we have escalated the incident yesterday and I have sent an SMS advising of the fault status. I have contacted the attending field technician and arranged for the technician to attend within the next 1/2 hour.
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
We have attempted contacting you directly on the cell number provided both today and yesterday with no success, we have escalated the incident yesterday and I have sent an SMS advising of the fault status. I have contacted the attending field technician and arranged for the technician to attend within the next 1/2 hour.
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
