Telkom never fails to disappoint

The one commendable thing that Telkom managed, was to introduce the facility enabling payment of accounts online, by emailing the account and allowing payment via their website. Alas, no emailed account for the last 2 months, the call centre has no idea when the problem will be fixed, and it is impossible to get into the billing site from the general menu. I really would have thought that collecting money owed would be a major priority.