Telkom- NEVER DO BUSINESS WITH THEM

6 June I contacted telkom to inform them that I have changed my banking details, provided my new account number and instructed my new account to be debited as of month end June. The lady tells me that they will only be able to debit the account as of the following month I should do a manual payment. I do the manual payment however end of Aug I get debited my monthly installment and an unpaid debit order fee of 200rand. WHY?? if I called you and advised to the banking details and made the manual payment aswell. Do you not cater for instances where a client changes banking details or can o ly do a manual payment for a certain month. This is **************** as you have received your instament yet you still penalise me. I'm disgusted in the way you do business.