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Mbongeleni M

1 reviews | Active since Sept 2011

24 Nov 2016, 12:29

TELKOM never attend to customers issues

<p>I bought a laptop December 2015 at Eastgate shopping centre after few months it started giving me problem like when holding it up will just go blank/dark but after pressing start button will be fine again. I didn't read too much to that until one day it didnt want to start up complaining about missing hard drive. Now Platinum warranty are telling me the laptop was once opened but I have never opened it means TELKOM sold me a second hand laptop on contract and that is reaping me off.<br /> </p> <p>Their partner in crime PLatinum WArranty is forcing me to pay for somnething I didnot do and threaten to sell my laptop if I don't pay</p> <p> </p> <p>Telkom has been lying on Hellopeter pretending to attend to the issue. 3 people rep**** to my post but they have been saying samething one after the other. Saying they are escalating the issue to management. its been two weeks now my they are still hiring the management to attend to my issue.</p> <p> </p> <p>All I m going to do will STOP the debit order and will meet in court if I have to.</p>

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Mbongeleni M's update29 Nov 2016, 17:06
Reviewer Update

Please provide feedback , I have been waiting for too long Ref: AI **********