1 reviews | Active since Feb 2015
Telkom = never again
I would like to complain about the terrible service of telkom. Today the 11th May i got 2 emails saying i ordered products. As far as my knowledge is concerned i havent ordered any telkom products. I called the sales department 3 times for 7 minutes, 18 minutes and again 9 minutes and i never get connected to an agent. I drove to the store in tygervalley who then told me i must call the call centre. What ******* is this? Why cant someone assist me and tell me what the hell those orders are?
Good day ****ytrd
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Good day ****ytrd
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Hi se**** A,
Thank you for getting in touch with us, we apologise for the late response.
We regret that you have found our support unsatisfactory, please can you kindly forward any queries to ***.
Let us assure you that we will personally assist on the issue and ensure that it is resolved to your satisfaction.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi se**** A,
Thank you for getting in touch with us, we apologise for the late response.
We regret that you have found our support unsatisfactory, please can you kindly forward any queries to ***.
Let us assure you that we will personally assist on the issue and ensure that it is resolved to your satisfaction.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,