Telkom...NEVER again!

So... I bought LTE router and a 50GB data package from Telkom. Because of Telkom mistake my account was suspended 7 days ago. Seemed that I had to pay something so I immediately paid even that the mistake was not mine. (1) 7 days ago I phoned Telkom and after having to repeat my ID 4 times my account was opened. The clueless operator said my account should be OK in 24 hours. (2) after 24 hours it was NOK. I phoned again. The operator said he will escalate the issue. I had to wait 10 minutes and then had to put the phone down. The operator forgot about me. (3) I phoned the Friday. The operator said that she will escalate the issue to the night shift manager (that did not happen). I believed her. (4) Saturday I went to the branch. The lady said she cant understand why it is still suspended. (5) Monday I phoned again.The matter was escalated again. This time with an email. The manager on duty did not reply to me. Now 7 days without internet. ******* service from Telkom Account Managers. My internet will probably never be ON again as the buck is passed from one clueless to another clueless person I suppose.