TELKOM NETWORK IS THE WORST

So about a year and a half to two years ago I agreed to a data contract with Telkom after they called me. I waited three weeks for the sim card to get here and it wasn't working, I called Telkom to ask them for settings, I was sent settings but still the simcard wasn't working. I loaded airtime and data just to see where the problem was but still no luck. I struggled to get help from them and I kept on trying but no luck. A week after the sim card arrived the debit order went off, it was supposed to be R99 but to my surprise it wasn't, it was around R140 and when I called them to cancel they told me that the other money was for admin fees of which I wasn't told about. They then sent me cancellation forms, I printed them, filled in and returned but still after that the money was still going off and it wasn't R99, was way more. They stopped deducting for some time and I thought they finally stopped the contract but I was wrong. Debit orders went off and it was for amounts over R1000 so I would just every time reverse them but this is giving me a bad profile. I called them again on Tuesday and they said I must cancel online but when I go to where they said I should, it just says that there is nothing under my profile so I really don't know anymore and it's a big struggle getting in touch with Telkom customer care. This morning I even tried chatting with them but this Mpho person I was talking to didn't answer any of my messages after she greeted and introduced herself.......