UM
Umelusi M

1 reviews | Active since May 2021

09 Mar 2026, 09:34

Telkom network fibre ****.

I reside in Mamelodi East and took up a network fibre contract with Telkom. Technicians were dispatched to come to my premises to do a setup and everything. Within a week of their installation, their system was not operating and I lost connection as a result. I contacted Telkom to let them know of this and on the phone call their representative saw that my line was not working as expected. Their representative mentioned that these was some maintenance being done in the area and that they would send someone to have come have a look at the issue. No one showed up to have a look.

After some time my account was closed down and an adverse listing on my name was raised for failing to pay an account I was not getting service for. I now have to settle an amount which is in the thousands which to me feels like a ****. I am not happy at all about this.

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