Telkom Network Coverage is BAD

I am billed R599 per month but I cant use the Data in both my phone and Mifi Telkom has no Network Coverage, I have been experiencing this since December 2018. I have sent loads of messages to Telkom via Facebook Inbox. I send tons of messages ("SETTINGS") to 185 as we are told to do so when ever one experiences Network problems, daily but I don't get my problem solved. I have also sent millions of messages to ********** ("Agent") trying to get value of my hard earned money Telkom is debiting monthly on my Bank Account but still I get no pleasure. Telkom Customer Service Representatives tried calling me more than once to try and assist and our conversation get cut while we are still talking because of the Network Problem. Telkom does have my alternative number but they never try to contact me on it even though they can see that their Network is giving me challenges.

I entered into a contract with Telkom hoping to have Network Coverage. Since I am not getting Network Coverage from Telkom I feel Telkom is Breaching the Contract. I want to pay for only the Device but not Data since its unreachable. I need Telkom to take action and deliver what they promised. If they cant I believe its only fair if they look at the contract and adjust it R599 per month is too much to pay for services I cant use

Ref: **********