MY
Mbali Y
1 reviews | Active since Feb 2020
20 Feb 2020, 20:46
TELKOM NETWORK
I had a 24 months contract with the service provider however, a month before the contract ended I requested to cancel, cancelation was a long process which took alot of my time and airtime, doing follow up each chance I get. The contract was then canceled in the following month but 2 months later they started billing me again and they billing me different amounts, so when I call I can't get through to customer service, up until I dailed they sales numbers, they get sending me around in circles, my query hasn't been resolved yet.
They are billing my account yet they do not recharge my account with their benefits.
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