Telkom: Netflix activation not working, Telkom blame customer for late activation of promo code ***9

Telkom Customer Complaint: Netflix activation not working, Telkom blame customer for late activation of promo code but customer could not register.

Visited the Telkom stores to resolve but technician could not find solution.

Case no: ***5, 10 Aug - Netflix error: Content Billing logged with Ncmbenhle, Called 14 August call closed by Oscar on 3.15pm, called on 18 Aug Nontokozo, with supervisor Tsepo Ma***eng, manager Terence Puckree - she will reopen call, escalate to Sprv & Mgrc case notes from Telkom store by 19/09/19) Query raised in store: Jan 2019 Query raised on 081 180: June 2019 Complaint raised on 081 180: 10 August 2019

Sueneil McLeod Private-i Corp c: ***