NM
Nomsa M

1 reviews | Active since May 2016

23 May 2016, 07:54

TELKOM NEGLIGENCE AND POOR SERVICE

<p>I reported a ***** case with Telkom on the 3rd of May 2016, up to this day i havent heard anything from them updating me about the status of the case. Whenever i try to contact them they telling me the same story that they busy with the case. but the person that i talked to the last time on 17 May 2016 (Valentia Suselo) was the only one who was honest to tel me that my case has not yet been attended too. first of all how does one get to open a contarct and take to latest phones without the original ID book because i have never losed my id book. how does one get to open a contarct with a **** bank statement and **** payslip? does telkom even confirm your proof of employment before they can approve your contract or they are just desperate for customers? I demand to be heard just because im a young black woman it does not mean i shouldnt be taken serious when i report such case.</p>

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Replies (1)
Telkom
Telkom's reply24 May 2016, 13:16
Official

Good day Nomusa2016

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***. Please also e-mail us at *** to provide your contact details.

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.