1 reviews | Active since May 2016

23 May 2016, 19:55

Telkom negligence

<p>In March I had open a cellphone contract with a cellphone service Telkom to be precise I took up a R300 Huawei P8 package. Yesterday as per normal I tried to make a phone call only to fine out my number has been blocked. I went to the branch which I opened my account with which Pavilion mall in Durban that I have two more account that was not was not app**** for by myself. I find myself in debt of R7000 for a sumsang s7 and iPhone 6 that I DID NOT APPLY FOR. Now somebody in that branch has ****** my identity and opened these accounts that I amay not àware of and now I am liable for. I used telkom because I trusted that they were an old trusted service provider but today I find myself in a ********** situation...somebody at telkom in the Pavilion mall needs to answer as to who and when were these contracts app**** for and how did that individual aprove without my signature and me being present there.</p>

0
Replies (2)
Telkom
Telkom's reply25 May 2016, 07:50
Official

Good day Nqoba02

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

's update27 May 2016, 08:44
Reviewer Update
I have proof of all the documents the person on my id is not me what is being done about this ?