Telkom negligence
<p>In March I had open a cellphone contract with a cellphone service Telkom to be precise I took up a R300 Huawei P8 package. Yesterday as per normal I tried to make a phone call only to fine out my number has been blocked. I went to the branch which I opened my account with which Pavilion mall in Durban that I have two more account that was not was not app**** for by myself. I find myself in debt of R7000 for a sumsang s7 and iPhone 6 that I DID NOT APPLY FOR. Now somebody in that branch has ****** my identity and opened these accounts that I amay not àware of and now I am liable for. I used telkom because I trusted that they were an old trusted service provider but today I find myself in a ********** situation...somebody at telkom in the Pavilion mall needs to answer as to who and when were these contracts app**** for and how did that individual aprove without my signature and me being present there.</p>
Good day Nqoba02
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day Nqoba02
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
