TELKOM NEEDS TRAINING ESPECIALLY ON ETIQUETTE

I had enjoyed a wonderful experience last Sunday morning at South Coast Mall where the ever efficient staff transferred my details to my new phone and then we discussed the new contract I will take from October. However I could not get the whatsup messages so went into the Shelley Beach Store as I was right there. The assistant was hanging literally on the frame of the door totally disinterested and indicated to a gentleman who could help me I explained I AM A TELKOM CUSTOMER but he just shrugged his shoulders and said I should try the little mobile shop around the corner. WELL A FEW PACES BACK I went into MTN store in literally one second a smile showed me what to do and I was on my way. What a pity a poor experience at Shelly Beach has tarnished the wonderful work of the South Coast Mall staff. The lady hanging on the door who found it just too much effort to come into the store should really be told to go and GET A JOB as she obviously has no intention of upholding your company's name except the door and to the ill informed gentleman referring me to the Pakinstani I think he said shop around the corner when MTN was helpful and so professional.