TELKOM NEEDS TO WAKE UP

I HAVE BEEN FORWARDING EMAILS GETTING NO REPLIES OR RESPONSE TO HELLO.PETER, SOCIAL MEDIA. OR CALLS I HAVE SO MANY REF NO WHEN I CHECK UP TRACKING THE REF NO IT IS STILL IN EXACTLY THE SAME SPOT AS WHEN I LOGGED THE CALL. I HAVE AN INTERGRATED SIM CARD WHICH I CANNOT GET TO WORK I CANNOT LEAVE THE HOUSE WITH THE INTERGRATED SIM CARD IN THE PHONE. BELOW IS THE REF NO ONLY IN DECEMBER TRYING TO GET THIS MESS RESOLVED.

1) REF NO ********** LOGGED ON THE 3 DECEMBER 2016 WAS TOLD THE SIM IS BLOCKED WILL BE RECTIFED BY THE IT DEPARTMENT WITH 48 HOURS 2) REF NO ********** DATED 10.12.2018 SIM WILL BE WORKING WITHIN 48 HOURS STILL WAITING, ACCOUNTS DEPARTMENT TO LIFT THE SUSPENSION 3) NO REF NO CALLED THE 18.12.2018 SPOKE TO A MANAGER TANIA ONLT TO BE TOLD THE INTERGRATED SIM CARD DOES NOT WORK IN A PHONE BUT I MUST TRY A ****LE THIS IS THE RIDICULOUS REPLIES I AM GETTING EVERYTIME A DIFFERENT ANSWER.

I GET THE FEELING THE STAFF AT TELKOM CALL CENTRE THE ONE FROM THE OTHER DOES NOT KNOW WHAT IS HAPPENING AS EVERYTIME I CALL IN I GET A DIFFERENT REPLY, WHEN CAN I EXPECT A REPLY TO MY EMAILS WHICH HAS BEEN SENT TO YOU GUYS FOR TWO MONTHS NOW AND NOT ONE REPLY. THE REPLY I GET BACK IS WE WILL FORWARD YOUR EMAIL TO THE RELEVANT DEPARTMENT, AND THAT’S THE END OF THE QUERY