Telkom needs to up their game and provide solutions, not problems!

It seems Telkom does not respond to these reviews - sadly. I have cancelled my outgoing email due to various Telkom issues along the way and have now paid Afrihost for an email address as my gmail is getting full. I have maintained my incoming email address to ensure that contacts I have been out of touch with, can still make contact. For some reason in June/July my incoming emails have stopped arriving in my outlook on laptop but does arrive on my phone. I have called Telkom various times to resolve the issue but it is a pass the buck scenario with no resolution and when I have escalated - noone makes contact, they just send me an sms saying issue resolved.... seriously TELKOM YOU CAN DO BETTER! 1st'reason' given - Telkom are having a problem with incoming email on outlook, which is weird as always worked before. 2nd reason give - I have to have an outgoing email with them to receive incoming, again weird, as it as worked previously 3rdly, Wondernet say they can't help and Telkom needs to fix it and Telkom says Wondernet need to provide an outgoing pop - the thing is Wondernet is a fibre provider and not email provider .... and the issue continues. What I don't understand is that emails arrive on my phone but not on my laptop- so there is something odd going on.... Anyhow - Telkom really needs to up their service levels. Thanks, dissatisfied customer rant over!