AS
Ashona S

1 reviews | Active since Oct 2014

29 Jun 2015, 13:16

Telkom Needs to Train their \friendly"Agents"""

In this time of economic crisis in South Africa, I have decided to contact Telkom to switch to a cheaper call package as I currently have a package I do not benefit from as I am a very light internet user.<br> <br> Called up Telkom, sat on hold - in the call queue for 22 minutes, finally my call was \answered". The person that picked up my call did not answer"

0
Replies (1)
Telkom
Telkom's reply29 Jun 2015, 13:47
Official
Hello singh101,

We sincere apologize for the service you have received.

your query has been sent to our Accounts Team for further assistance. Your reference number is SM121407.

Regards,
Busi Tshabangu
Telkom Social Media Team
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