Telkom needs to get their **** in order

<p>I paid my telkom account on the 21st of november 2016. On the 23rd of november i receive a message saying that my service has been interrupted even after paying. The next day i go to telkom and they tell me that nothing is wrong with my account and that all i have to do is switch my router off and on. I go home and do that to see that my service is still interrupted!! I go back to telkom and they put me through with and agent and she tells me that my service has been suspended even after PAYMENT!! i than ask her when can i expect my service to be back on and she sais 72 hours but i have to wait longer because they dont work on weekends, so that means i have to wait 5 days!! I am now being treated exactly as someone who has not paid their account at all. I try telling this woman my situation and all she could say was,"IM SORRY," i am very upset because i have projects i have to finish but cant do that now becuase telkom doesnt know how to handle billing properly and their people have to suffer because of it. This is not the first time i have had a problem with telkom, i am really considering cancelling and going somewhere else</p>