Telkom needs to deliver on their promises!!!

<p>It's been 3 weeks since I ordered my R599 uncapped internet at 4mbps, I ordered it over the phone, the customer care agent made me seem like an idiot when i tried to confirm that there is no added costs to this deal besides me getting my own router because i wanted a month to month deal. so once i ordered it I went into telkom at the Phoenix Plaza and purchased my router. During the middle of the next week I then receive an sms stating I need to pay R700 which was not explained to me over the phone, anyway I paid it and on the friday of that week a guy comes to my house looks around for a few minutes, leaves saying he needs to pick up something, then comes back an hour later saying there is some problem in the phone box and they must sort that out,he then leaves and says that someone will come within a few days, the next day i get an sms saying that a technician will be coming in (just like the previous day) I therefore spent my entire day waiting for this technician but no one ever came, due to me being at work i had someone call in multiple times only to be told that the query is with the query is with the cabling department and that they cannot do anything, I even called them in to get my routers username and password which tech support gave to me, my prob is i invested so much money into something i dont even have, my router costed R1000, and if its still not done by the new month im going to be paying for something i dont have...</p>