TELKOM NEEDS TO BE SUED! THEY ARE ***********

Good day, On the 3rd of January I made an online request to purchase HP note book, i3 Bundle for R599 per month from Telkom. I received a phone call Friday(3rd January) afternoon from a sales lady that took all my info.

On the 13th January I send a request to contact me; as no correspondence was received since the 3rd of January.

Received a call from Noxolo from Telkom sales department, 13th January late afternoon. 14th of January – confirmation call that my order is being processed. 14th of January (time 09.09) – while I was busy with the call I received an sms that said my order has been declined. (the number 083 *** was used in all 3 messages).

22nd of January (time 14.27) - received an sms that “a Telkom Mobile service was pre-approved. An initial amount of R599 will be debited from your bank account within the next 3 working days.” 23nd of January (time 07.47) – R599 was debited from my bank account. Received an sms again “your order has been pre-approve, we will be processing your order shortly. Regards Telkom sales Team.”

It is the 23rd of January, time: 17:59, no message, no phone call and no delivery of order so called “processed”, received.

No email communication, document or contract received.

Please can you assist what my next step will be.