Telkom needs to be put down

Uncapped home wifi via telkom landline... What a joke, firstly the connectivity was shoddy, secondly, getting hold of ANYONE via their helpline is another joke. After many months of battling (every month being fully billed and paid for) the wifi just stops working, no notification, no heads up. I only got a text AFTER I logged a fault...the explanation was due to cable theft, then due to loadshedding, then cable theft again, three stories within two days. I'm then advised I'd be receiving a wireless router to mitigate the constant loss of connectivity. The route arrives, turns out the simcard was never activated, I've had the router for 4 whole days and yet I am still without internet connection. I refuse to call your client service department again, as the agents clearly cannot get their story straight, way too much back and forth and yet I'll still be billed for the entire month even though I've been without service for two weeks.