Telkom needs to be investigated

Long story short, After moving house on the 18th I tried to get my DSTL and telephone contract moved to new premises about 8 blocks away. For various reasons this was not possible for Telkom.<br> I was not even informed of this until I followed up on the day of the move. <br> After several extremely frustrating calls with Telkom's customer service. I decided to use another provider and cancel my contract entirely.<br> I did the leg work and sent the completed cancellation form to the correct email address and my ID etc.. on the 23rd of march. The automated system said I would receive a response in 14 days. This obviously has not happened. <br> At the end of this month I will cancelling my direct debit and if Telkom bills me for anything I will suing them for breach of contract, negligence and violating consumer rights. <br> Every day on their Facebook page hundreds of frustrated and helpless customers are complain with Telkom doing nothing but send automated responses, something needs to be done.<br> <br> Telkom do not bother resending to this unless you are just going prove again that you simply have a useless automated response. <br> <br>