Telkom needs a serious overhaul

6 days without an ADSL line. An offer of uncapped Fibre plus a free router and free LIT box for R649 pm. 9 days later the Fibre still hasn't been activated. Finally Allis operative with the exception of the LIT box of which there is no stock available. For them to order this FREE item I have to divulge highly personal info ie my income and expenditure. I am really furious about this as I cannot see the relevance at all. Such a frustrating company to deal with!!