Telkom needs a real wake up

1 week with a ADSL line thats dead, phoned on 18/07/2019 as my line was dead already since 17/07/2019, lady tells me its an area problem and repaired ETA will be 20/07/2019 for the area. 20/07/2019 comes and my line was still dead, phoned again and I get told by someone else that there was no area outage and there was no ticket logged for my problem, so they log a ticket. On Monday 22/07/2019 I get a phone call at work from the technician to repair my line, she is standing outside my house I need to open up, no arrangements was made for me to open. This tech says that she will test the line outside then and phone me back, to this day still waiting for this phone call back. Phoned today 24/07/2019 as my line is still dead and I get told sorry but there was no one at home when tech went there so they have to redeploy a tech. LIKE *** IS WRONG WITH YOU TELKOM!!!!!!?????? WAKE UP AND FIX THIS F**KING LINE! Its really not that difficult to do your job. Asked to speak to a manager and was told manager is in meeting, so I asked to let him/her phone me as soon as they done, but then I get told sorry its an only inbound call center and cant phone out, like you are Telkom and you give me a answer like that??!!! Phone calls are what you do!!!!!!!!