Telkom need to re-activate my services as soon as possible

Disappointed is an understatement when it comes to Telkom.

After my account and all my services were suspended due to arrears (understandably so), I finally made all whats due last week around the 25 with an amount of R 5334.27 which were paid in 2 transactions consecutively.

Its now Wednesday and still all my services are still suspended. I understand the waiting period of 7 days. However, that has now lapsed and besides, i sent them a proof of payment as per their instruction yesterday via their Tweeter platform and was given this case number ********** 0 , but still my issue has not been resolved.

I also called the call centre which escalated the issue to their collections department and still nothing has been done.

This is very frustrating as I need the services for my exam.

Regards Lundi Dyonta