Telkom need to be closed down, this people are very useless

I Calle Telkom on the 28 July 2022 asking Telkom to relocate my Fibre as I was moving from one place to another which is 1.8km away. I was told that the process will take 5 to 7 working days which I was very fine with that so on the 4th Of August 2022 I call Telkom as I didn't receive any communication which was the 6th day excluding weekend but when I call the Telkom agent told me my order is not registered on the system which means it will be registered on that day. Then On the 8 August 2022 I call again the agent told me my order was registered wrongly so it will be done when I ask when are you guys coming to install the Agent keep saying they don't know I even try to ask to speak to the manager as the agent seems not to know what is happening or don't even care so the agent told me the manager can't not come to the phn due to the fact that she is busy I then said to her look I will hold until she is free but after holding for an hour I was told that the manager is not coming to the phone u have to wait for technician to contact me. On the 11 August 2022 I call Telkom again the agent says she can't help me she give me the call center for open serve as their responsible for that then I call open serve but I was told no customer is allowed to call as they deal with Telkom direct the today the 12 August 2022 which is day 12 excluding weekend I call Telkom I was told by the agent that my order was recorded wrongly on the system and it was just fixed now which means I still have like 5 to 7 working days to wait as their system it says today the 12 is the first day. When I was on this process of being stressed by Telkom u call their billing department to say what will happen as am not using ur system and come month end you will debit your full amount the lady from billing department is told me when I receive the bill I can send the email so that they will see if u have to be refunded or not. In this process I have being buying data on a daily basis which is very expensive to keep up with this due to the fact that I still have to work from home. Telkom is hiring people with clue what is happening when you ask for the manager to assist they just don't care to even come to the phone and explain, when you go to the shop they tell u contact 10213 numbers and everybody who answer 10213 will never ever help you with anything