TELKOM need improve and training right service qualification people
<p>DEC 2016 online booking ADSL NO RESULT</p> <p>Feb 2017 onlike booking again, No reply</p> <p>1st week Mar 2017 booking ADSL sandton telkom shop. service sullier: Musa promise and vanish</p> <p>14th Mae--18th Mar 2017 call no answer, hanging off call, and sms , NO REPLY</p> <p>18th Mar visit sandton shop. Musa not there, people ask waiting. </p> <p>call 10213 check no any record there, no ref, no ID link, nothing, </p> <p> try regis my ID for booking again, ID not valid, even ID all documents all in front of sandton shop people who confirm with service center. not working.</p> <p>10213 Ms Zamaswazi Shozi(Sales Consultant: Consumer Inbound) help booked, appreciated!! but telkom system sent different control code BTW mail and sms, lot of time confused when we pay deposit to post office. so far , no idea which code right and what gona happened.</p> <p>we can accept any investgation and interview for all proof!!!</p> <p>WE NEED MORE COMPETITORS FOR TELKOM, VOICE, DATA, ISP ALL SERVICE.</p>
Good day James,
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day James,
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
