1 reviews | Active since Jun 2017

08 Jun 2017, 19:06

Telkom - need I say more?

<p>I opened 2 seperate accounts for seperate establishments to provide internet to my tenants. When these tenants moved I subsequently went to the store to cancel. However, upon finally reaching the front desk, I was told by an employee that quite frequently individuals are obliged to keep paying telkom as the cancellation is simply ignored by the individuals in charge of such operations. However, I decided that as I pay cash and no not make use of a debit order, this would not be a problem and they would simply have to acknowledge my cancellation. Also, bearing in mind that 2 payments would still have to be paid - which is also beyond me... SInce you pay in advance to begin with - nevertheless </p> <p> </p> <p>I still get an invoice each month, despite cancellation, with the accumulation of interest and the additional monthly charges added. Subsequently, the amount owed is ludacris and no one is using this ridiculous service. </p> <p> </p> <p>Additionally, I have now received numerous vexatious threatening phone calls and emails to urge me to pay. It is my understanding that my case has been handed over to debt collectors and may therefore I may very soon obtain a bad credit rating!! </p> <p> </p> <p>I am exhausted and completely displeased with not only customer care but the general lack of ethical regard. Since the customer care line is useless - I have now resolved to communicate my grievances via hello Peter in the attempt to rectify this. </p> <p> </p> <p> </p>

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