TELKOM MY WORST NIGHTMARE...

Telkom has been sending emails stating that my case has been resolved but its not true. I requested a print out for my data only sim but was told that cannot be done. For the past 4 months, I have requested that the sim card be suspended but nothing happened, instead, Telkom has been suspending my other accounts. I want Telkom to resolve this problem URGENTLY. This has inconvenienced my children as they are unable to do their school work. Kamogelo from Telkom call center promised me that their manager will call me back, still waiting...I am tired of calling Telkom, it's time they resolve this by giving me credit for the 45 days my contracts were suspended (15 days per month for May,June and July).